Table Of Content

Frequently Asked Questions ❓

1. How can I check the progress of my order?

You can expect to get an email confirming your order shortly after making it. Go to “My Orders” after logging into your account to see where your order stands.

2. How much are shipping costs and when can I expect my order?

Prepaid orders qualify for free shipping. Depending on your zip code, the delivery time is typically between five and seven business days.

3. Is it possible to return or exchange a product?

Yes. As long as the items are unused and have the tags attached, you have 7 days from the date of delivery to return or exchange them. For detailed instructions, please visit our Returns & Exchanges page.

4. When and how can I expect to get my money back?

We will begin processing your refund to the original method of payment within five to seven business days of receiving and inspecting the returned item.

5. How can I determine which size is best?

For your convenience, a size chart is included on every product page. Feel free to reach out to our support team for personalised assistance if you’re still uncertain.

6. Is it possible to modify or cancel my order?

You have one hour from the time you place your order to contact us in order to cancel or make changes if your order has not yet been shipped.

7. Is gift wrapping a service you provide?

Sure, you can add gift wrapping and a custom message at checkout. Add a personal touch to your present!

8. Require assistance?

Get in touch with us via email! Feel free to contact our support staff at support@[yourdomain].com for any assistance you may need.